Privacy

Privacy Policy

This page is maintained by South West Georgia Homecare to explain what information we collect through this website and how we use it.

Last updated: November 2026

Information we collect

Care inquiries. When you request an assessment or contact us, we collect the name, phone number, email address, ZIP code, and care details you choose to provide.
Caregiver applications. Applicants submit contact details, work availability, and experience information.
Website usage. With your consent, we collect general analytics about pages viewed so we can improve the site.
Professional outreach. We count visits to printed outreach links and general actions on professional referral pages in our own access-controlled reporting. These counters do not include patient details, form answers, contact information, IP addresses or browser fingerprints. A temporary first-party session label connects activity to the outreach campaign; it is not shared with advertising platforms. We honor Do Not Track and Global Privacy Control for these outreach counters. Blocking storage or requests may limit measurement, but does not prevent access to referral information.

How we use your information

We use the information you submit to respond to your inquiry, schedule a free in-home assessment, coordinate caregiver placement and scheduling, review employment applications, and follow up about the services you asked about. We do not sell your personal information.

Cookies and similar technologies

Strictly necessary cookies are always active so the site can load pages, submit forms, and keep staff sign-in secure. Optional categories are used only after you allow them in our cookie banner:

Strictly necessaryAlways on

Required for the site to work — page navigation, form submission, and secure staff sign-in. These cannot be switched off.

Analytics

Helps us understand which pages families use most so we can improve the site. Never used to identify you personally.

Marketing

Allows us to measure whether our local ads reach families who need in-home care, and to avoid showing the same ad repeatedly.

How we protect and retain information

Inquiries and applications submitted through this site are stored in our access-controlled care management system, and only authorized staff can view them. We keep the information for as long as needed to serve your household or evaluate your application, and to meet our recordkeeping obligations. If you would like your information removed, contact us using the details below and we will confirm what we are able to delete.

We also connect our marketing platform to Meta (Facebook and Instagram) so staff can publish and review content on our own Facebook Page and linked Instagram Professional account. That connection stores business account and content records, not personal profiles or private messages, and it can be ended by an authorized SWGA administrator or revoked in Meta settings at any time. Full details, including how to ask us to delete the records it retains, are in our Data Deletion Instructions.

Text messages

If you give us your mobile number and agree to receive texts, we may send appointment reminders and visit links. Texts never include health details. Message frequency varies; message and data rates may apply. Reply STOP to opt out at any time or HELP for help, or call (229) 595-2921. Mobile numbers and text opt-in information are never shared with or sold to third parties or affiliates for marketing purposes.

Your choices

You can adjust or withdraw cookie consent at any time, ask us to stop contacting you, or request a copy or deletion of the information you submitted. Reach us by phone or email and we will respond directly — no automated queue.

Contact

Questions about your privacy

This policy describes our own practices for this website. It is not a certification or independent audit of any third-party platform we use.