About Us
Rooted in Southwest Georgia, built for the families who live here
We are a locally owned, non-medical in-home care agency headquartered on Dawson Road in Albany — not a franchise call center three states away.
Our Story
A higher standard of home care for Dougherty and Lee counties
South West Georgia Homecare began with one family's frustration. Coordinating care for a grandmother in Albany meant waiting weeks for a match, chasing an out-of-state office for answers, and meeting a different caregiver almost every week.
We built the agency we wished existed: local coordinators who answer the phone, caregivers who live in the same counties as their clients, registered-nurse oversight on every plan, and documentation families can actually see.
Today we serve seniors and recovering adults across Dougherty, Lee, Worth, Terrell, Mitchell, Calhoun, and Baker counties — and we measure ourselves on how quickly we answer, how long our caregivers stay, and how well families sleep at night.
Our Core Values
Five commitments that shape every shift
Integrity
We quote honestly, document accurately, and tell families the truth even when it is not the easy answer.
Respect
Clients direct their own care. We follow their routines, preferences, and pace — not our convenience.
Dignity
Privacy during personal care, proper names, and a voice in every decision about their own home.
Excellence
Nurse-reviewed plans, ongoing training hours, and supervisory visits that verify quality in person.
Community First
We are Southwest Georgia neighbors hiring Southwest Georgia caregivers, invested in this region long-term.
Leadership & Care Management
Nursing supervision and hands-on local management
Care plans are clinical documents. Ours are written and reviewed by a registered nurse, then managed day to day by coordinators you can name.
Yolanda Bryant, RN
Director of Nursing & Quality
A registered nurse with 18 years in Southwest Georgia acute and long-term care. She reviews every care plan, performs supervisory home visits, and leads caregiver competency testing.
Marcus Dorsey
Owner & Executive Director
Albany native who founded the agency after coordinating care for his own grandmother across three counties. He still takes after-hours coordinator calls himself.
Rhonda Ellis
Client Care Coordinator
Handles assessments, caregiver matching, and family communication. Fifteen years of scheduling experience across Dougherty, Lee, and Worth counties.
Tanya Whitfield
Caregiver Development Manager
Owns hiring, background screening, orientation, and the ongoing dementia and safety training calendar for our entire caregiver team.
Quality Assurance Guarantee
How we protect the person in the chair
Rigorous caregiver vetting
National and Georgia criminal background checks, motor vehicle records, drug screening, license verification, and a minimum of two verified professional references before a first shift.
Ongoing paid training
Annual training hours in personal care technique, transfers and fall prevention, infection control, dementia communication, and emergency response — all paid.
Family communication standards
Documented shift notes, a named coordinator you can reach directly, scheduled progress calls, and same-day notification of any change in condition.
Supervisory quality checks
In-home supervisory visits during the first two weeks of service and on a recurring schedule thereafter, with care plans updated as needs change.
If a caregiver match isn't right, tell us and we will replace them — no penalty, no awkward conversation.
Meet us before you commit to anything
The in-home assessment is free, takes about an hour, and ends with a written care plan you own — whether or not you hire us.